After serving as a home appliance servicer in Alabama for over 50 years, our clients at S&S Appliance have asked many, many questions. If you’ve experienced home appliance problems, you know that there are endless questions you can ask about the service, repair, and quality of your appliances.
At S&S Appliance Parts & Service, we know that homeowners care to be informed when it comes to the appliances of your home. For our home appliance FAQs below, we’ve pulled some of our most commonly asked questions with answers from our expert service repair team.
S & S Appliance’s FAQ
Why do the prices of similar home appliances vary so much?
While appliances may look similar on the outside, there’s much more going on behind the scenes. The manufacturing of low-end machines uses lower-quality materials. However, home appliances with a higher price tag are accompanied by more top quality materials and parts.
Should I repair or replace my existing appliance?
There’s often not a straight answer on this question, with responses varying based on the appliance and the maintenance needed. You’ll want to consider factors such as the age of your appliance, repair cost, energy efficiency, and your home space when evaluating this choice.
If you want to replace your appliance because the cost to repair is comparable, think again. Consider any hidden costs, like updates to your wiring or having to modify cabinetry, that may come with a new appliance. Ultimately, your service technician can help you evaluate your appliance’s lifespan and make a proper recommendation for you.
What is your warranty policy at S & S Appliance?
For every single repair service we perform, we guarantee the quality of that service with a standard 90-day labor warranty. For appliance parts, the warranty on these components is subject to the unique manufacturer guidelines.
How do I know when it’s time to call a service technician?
If you recognize that your appliance is malfunctioning, it’s best to call a certified service technician immediately. While there are some tips and tricks you can try at home before calling for a repair, don’t procrastinate calling in a professional for help.
Waiting until your appliance completely breaks before calling a repair company can cause more costly repairs and replacement down the road. Instead, it’s better to get it looked at sooner rather than later. Routine maintenance is more cost-efficient than a major repair!
What are the most common appliance problems?
From dryers not thoroughly drying clothes to A/C units not cooling correctly, we’ve dealt with many issues over the last 50 years. Many common appliance problems are results of a lack of routine maintenance and cleaning.
Common appliance problems sometimes have simple solutions that you can try at home. However, if you have performed these tasks and a problem continues, it’s time to call your trusted home appliance servicer.
How do I know if a local service technician company is reputable?
When you’re inviting a service technician into your home, it can be vulnerable. You want to be sure that the local home appliance servicer you use is qualified, trustworthy, and safe. You’ll want to check to see if the technicians are trained, screened, and certified.
While new companies may provide adequate service, a local independent servicer that’s been around for many years often has a strong presence in the community. If other home warranty companies and manufacturers use a local appliance service company as their preferred servicer, you can trust that the company does excellent work. Additionally, read online reviews and ask for references from your friends and family.